This is a free service available to anyone aged over 18 years who cares for someone who lives in North Yorkshire. It is run by North Yorkshire County Council (NYCC).
How does the Carer’s Emergency Card work?
You will need a Carers Emergency Card which comes with information about the scheme and how to register. You can obtain a card from a Carers’ Resource office or any North Yorkshire library. Alternatively, phone NYCC Customer Services on 01609 780780 to have a card posted out to you, or request one online: www.northyorks.gov.uk/carers-emergency-card
A Carers Emergency Card is a small plastic card, similar in size to a credit card, which identifies you as a carer but does not contain personal details other than your unique ID number and a 24 hour contact number. Once activated, keep it with you at all times.
To activate the card, you will need to register with NYCC, giving information about yourself, the person you are caring for, and people who have agreed to be contacted in an emergency. You can nominate up to 3 contacts (aged over 18). Do make sure everyone involved understands how the scheme works and your proposed emergency plans. You must have their consent before registering.
If you have no one that can act as your emergency contact, you can still register the card and NYCC will take appropriate action in an emergency.
If an emergency arises, you (if you are able), or another person, should call the telephone number on your card and quote your ID number. Your named contact(s) will be informed so they can provide appropriate help. If you do not have anyone to be your contact or your named contacts do not respond, NYCC will act on your behalf.
The Carers Emergency Card will not be active until it has been registered.
Registering your Carer’s Emergency Card:
Your card should be registered online at: https://www.northyorks.gov.uk/carers-emergency-card. If you are unable to complete an online registration form at home, or you need help with registration, please contact your local Carers’ Resource office or your local library.
Carers who cannot access the internet either at home or with other help, should contact NYCC Customer Services on 01609 780780.