Serving the people of Bradford, Harrogate, Selby and Craven Districts

Sam Dawson

Head of Care Provision

Sam Dawson, Head of Care, joined Carers’ Resource in 2013 when Crossroads Care merged with the organisation. Prior to joining, she worked in Local Authority statutory services for 16 years, providing management support across a diverse team.

Sam has experience with performance management, embedding and supporting new ways of working, re-enablement, delayed discharges and working with health and community teams. She is skilled in assessments, care support planning, safeguarding, dementia and risk management, team building and budget management.

BA (Hons) Business Management degree, Certificate in Management, Diploma in Management, NVQ 2 and Level 5 Registered Managers Diploma in Health and Social Care.

Sam is passionate about delivering a high-quality person-centred service to each individual, meeting their aspirations and needs and developing the service to be flexible through a highly qualified dedicated team. Her aim is to develop a strong brand by ensuring that minimum operational standards are being met, coupled with inspiring best practices, focusing on performance and quality.

Sam is very proud to lead her team of dedicated compassionate support workers and looks forward to the future challenges within the changing environment and needs of our customers.

James Elwood

Registered Manager

I started working in health and social care in 2008 when I was 19 years old. I started working as a support worker providing support for people with care needs.  From there I worked as Care Coordinator in the Bradford locality for several years where I was responsible for creating care support plans and risk assessments for our customers.

I am now the Registered Manager of the Craven service. I am passionate about providing person centered support: we listen, we care and we respect our customers goals and aspirations. Our service is here to support customers to remain as independent as possible in their own homes. We ensure we are continuously improving the way we provide support to enable our customers to do this.

Claire Barrett

Deputy Manager

I have worked as a senior support worker for many years within the mental health sector gaining my NVQ levels 2 and 3 in care. I changed my role to become a carer for the elderly within the community and loved the change.

I came to work for Carers’ Resource in 2017 as a carer and then applied for the role of a Care Coordinator as I felt I had a lot of transferrable skills to bring with me to the role. I now work as the deputy manager for the Bradford area.

Kirsty Alphonse

Care Coordinator

I joined Carers’ Resource 6 years ago after caring for my grandparents. During my role as care support worker, I have had elderly clients and people with various mental health illnesses. I gained my NVQ level 2 and 3, and just over a year ago I applied for the role of care coordinator.

I am passionate about care and providing support to those that need it most. I enjoy every aspect of my work, and I now have more involvement in the planning and delivery of our service.

Lucile Sarrazin

Care Coordinator

I have worked in the care sector since I was a student. I started during the summer holidays in a care home with teenagers with learning and physical disabilities, then I worked in a care home with people with challenging behaviour.

In May 2018 I joined Care@ as a Support Worker and discovered a different way of working by going to clients’ houses and I have really enjoyed meeting different people with unique life stories.

I am now a Care Coordinator for the Bradford area.  I find it really interesting because it gives me the opportunity to see and learn the other side of care.

Michelle Stickland

Care Coordinator

On leaving school I trained to be a nurse and worked within the elderly sector for many years. I then worked as a practice nurse at a GP surgery for a few years before taking a break to care for my children.

In 2016 I came to work at Care@ Carers’ Resource as a support worker, and I thoroughly enjoyed providing care to clients in their homes which enabled them to remain as independent as possible.

I am now working as a care coordinator and enjoying my new role. I am passionate about providing a high standard of care which is tailored to the individual client’s needs. As a care coordinator I am excited and feel privileged to be involved in planning and delivering care.

Rebecca Thomas

Care Coordinator

I joined Care@ in September 2021 having spent a number of years working within the NHS where I attained considerable knowledge in Mental Health Illnesses and Elderly medicine.

I have a deep passion for providing the highest standard of care and now feel honoured, as a Care Coordinator, that I help design and distribute personalised care and support plans. So far I am impressed with the whole team’s approach to care and look forward to a becoming a tenured employee of Care@.

Sue Nicholson

Finance Project Officer

I joined Carers’ Resource in January 2014 as a Receptionist having worked in several admin and supervisory roles in various industries previously and was deployed to Care@ Carers’ Resource within 6 months as Reception and Admin.

My role quickly grew as the services increased and I took on the role of looking after the financial and back office systems within the business. The role is demanding but rewarding and I am passionate about supporting our Care Workers and the business while they look after those who need it most.

Karen Hartley

Administrative Assistant

I joined Care@ in September 2017. Prior to this I worked as a Practice Manager at a dental surgery and then when my employer retired I went to work in a Bradford School. In this role I firstly worked closely with students within the Sixth Form, and then later I was part of the Child Protection Team.

When not working I love to eat out and currently review local restaurants for a dining company. I love caravanning, watching television and walking my cockerpoo dog.

Guy Scarlett

Administrative Assistant

I was very pleased to join Care@ in November 2018 as an administrative assistant. My goal is to support the team in undertaking the valuable work they do day in, day out, helping people.

I previously worked in education as a lecturer and manager, but having decided to take a career break, was looking for something different and rewarding that could fit alongside volunteering.