New support service to help terminally ill

Last changed: Tuesday 19 May, 2015

Charities join forces to support carers and patients facing end of life

We have joined  forces with Sue Ryder Manorlands Hospice, near Keighley, to launch a new service to support families and patients when a loved one is nearing the end of their life.

Two Palliative Care Link Workers – Kim Reddyhoff and Vanessa French, both with health and social care backgrounds – will be working with people across Airedale, Craven and Wharfedale.

The one-to-one service will help people to access and manage benefits and finances; secure specialist equipment; give support during assessments; and, most importantly, a listening ear and ongoing support for as long as it’s needed.

New palliative care link workers

Kim and Vanessa – our new palliative care link workers

The service will be officially launched during Dying Matters Awareness Week (18 -24 May, 2015).

Initially, the Palliative Care Link Workers will be based at the Carers’ Resource offices in Skipton and Shipley, and the Sue Ryder charity shop in Cavendish Street, Keighley, and in time people will be able to access the service in other locations.

Anne Smyth, OBE, Director of Carers’ Resource, said: “Looking after someone with a terminal illness or progressive condition where there is no cure, or being faced with end of life as an individual, is a traumatic and extremely difficult time.

“Our link workers will be there to accompany people every step of the way, helping to make sure everyone involved gets the full support they need.

“Each individual case will be unique and part of the link workers’ role will be to work with patients and carers to find the best solutions and services for those in need, while also offering options they may not have considered.

“This joint service means we can offer comprehensive support to patients and their carers, including in-depth benefits work, longer-term support, and be there for the whole journey.”

The new service has been reported in the Telegraph & Argus, and other local papers.

Lizzie Procter, Hospice Director at Sue Ryder Manorlands Hospice, added: “Caring for a loved one can be a very challenging role. People can often feel isolated and at times vulnerable and emotionally distressed.

“It is important to have someone they can talk to. Sometimes people are so busy with their role as carers that they simply don’t have the time to look at what services they can access or what is available for them in their area.”

For more information about the new service please contact our team in Shipley on 01274 (449660) and in Skipton on (01756) 700888, or Sarah Bottomley, Head of Clinical Services at Sue Ryder on (01535) 642308 or email