Our volunteering division – and our valued volunteers – given special recognition thanks to national award
We have been awarded Investing in Volunteers quality standard after a thorough assessment of our volunteering division.
The national status recognises the ‘valuable’ role its volunteers play in supporting carers and clients.
Carers’ Resource offers tailor-made support and information to unpaid carers, the people they care for and to vulnerable members of the community.
With offices in Harrogate and Ripon, Shipley in Bradford, and Skipton, we provide a variety of services, a number of which are carried out with the help of trained volunteers.
The assessment included interviews with existing volunteers, staff, carers and clients.
Anne Smyth, OBE, Director of Carers’ Resource, said: “We are delighted to have again been awarded the Investing in Volunteering status.
“It highlights the important and integral role volunteers play within our organisation in providing a whole host of support for carers and clients.
“It also recognises the comprehensive training and recruitment package we have in place to make sure our volunteers are given the right support, guidance and information to enable them to fulfil their diverse roles.”
Roles carried out by volunteers include helping to provide social and activity groups, such as IT, crafts, trips and coffee mornings, and making weekly telephone calls to people who are carers or live alone and at risk of isolation as part of the Caring Callers service.
Volunteers also visit and support people, over a short-term basis after being discharged from hospital, as part of the Home from Hospital service which is based at our Shipley office.
Our success has also been reported in the Telegraph & Argus.
The report, which found volunteers were described as ‘a lifeline’, and ‘enrich the lives of others’, also included comments from volunteers who praised the training they received, and specialist training about dementia and bereavement.