Carers' Resource is the local, specialist carers' centre for the
Bradford and Airedale, Harrogate and Ripon, and Craven districts of Yorkshire.


The Carers’ Resource provides factsheets on a wide range of caring and carer related issues. We hold the Information Standard, and as a result of this we guarantee that the information we provide in our factsheets is

  • accurate
  • up to date
  • appropriate to its geographical area
  • clearly presented
  • unbiased

We aim to make our information as accessible as we can. If you would like a factsheet in an alternative format, such as large print or braille, or in a language other than English, please contact us to discuss your requirements.

If you would like information that is not in one of our factsheets please get in touch!

When Things Go Wrong

Areas: General

Extract of PDF text: 1 COMP 6.19 When things go wrong…. Making a complaint about health or social care services When things go wrong, you have the right to raise a concern, comment or make a complaint. You may wish to make a formal complaint about your own treatment or that of a relative…

Download this factsheet [PDF]