The Carers’ Resource provides factsheets on a wide range of caring and carer related issues. We hold the Information Standard, and as a result of this we guarantee that the information we provide in our factsheets is
- up to date
- appropriate to its geographical area
- clearly presented
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When Things Go Wrong
Extract of PDF text: 1 COMP 6.19 When things go wrong…. Making a complaint about health or social care services When things go wrong, you have the right to raise a concern, comment or make a complaint. You may wish to make a formal complaint about your own treatment or that of a relative…