Serving the people of Bradford, Harrogate, Selby and Craven Districts

Job title

Telephone Support Locality Carer Worker


Based in our Shipley office

Closing date

7th June 2023

Full/part time

30 hours permanent position


£23,725 - £26,021 (FTE)

Carers’ Resource is delighted to be able to advertise a new role to support carers.  We are seeking:

Telephone Support Locality Carer Worker


30 hours permanent position

£23,725 – £26,021  (FTE)

This is an exciting opportunity for an office-based Telephone Support Locality Worker.

You will work closely with adult carers over the telephone, listening, advising and supporting them to find the best possible solutions to their problems/better manage their caring responsibilities. You will also talk to any carers who may drop into the office to provide an immediate response.

The role includes the provision of information, signposting, outreach, promoting self advocacy and completing wellbeing reviews which support carers to focus on their own wellbeing, helping them make good decisions, and preventative work which is strength based and supports self care.

You will be based in our Shipley office.

For an informal discussion please contact Julie Peacock or Rachel Waddington on 0808 50 15 939.

Salary scale quoted for 37 hours per week.

New appointments are normally made to the bottom of scale.

Closing date for applications: 12 noon on Wednesday 7th June 2023.

Interviews will take place on: Monday 19th June 2023

Carers’ Resource is an equal opportunities employer. Reg. charity no.1049278.

Before applying for this job, please download the role guide below, and read it carefully. Please tell us in your application how you meet the person specification.

Download job files