Serving the people of Bradford, Harrogate, Selby and Craven Districts

Job title

Contact Team Officer – Harrogate


Harrogate office

Closing date

18th September 2023

Full/part time

37 hours (job share may be possible)


£20,751 - £23,126 (salary scale quoted for 37 hours per week).

Carers’ Resource is a successful and growing charity, which provides essential support to thousands of unpaid carers across Bradford, Harrogate, Selby and Craven districts. We are delighted to be able to advertise this role and are seeking a:

Contact Team Officer, based in Harrogate

37 hours (job share may be possible)

£20,751 – £23,126 (salary scale quoted for 37 hours per week)

New post holders start at the bottom of the scale

We are seeking someone with excellent office skills to join our Contact Team (Business Processes).

The successful candidate will be able to demonstrate a high standard of telephone work, keyboard skills and a sound knowledge of Microsoft Office packages, including Word and Excel.

Candidates should have good communication, telephone, reception and data input skills, be flexible and have a positive caring attitude.

For an informal discussion please contact Abid Ali on 0808 50 15 939.

Closing date for applications: 18th September 2023 (noon).

Interviews will take place on 26th September 2023.

Carers’ Resource is an equal opportunities employer. Reg. charity no. 1049278

Before applying for this job, please download the role guide below, and read it carefully.

Please tell us in your application how you meet the person specification.

Download job files