Serving the people of Bradford, Harrogate, Selby and Craven Districts

There will be some changes to our office and phone opening hours during the festive period.

Our Freephone number 0808 50 15 939 and our Shipley office will be open during the following hours:

Monday December 19th: 8.30am – 5pm

Tuesday December 20th: 8.30am – 5pm

Wednesday December 21st: 8.30am – 5pm

Thursday December 22nd: 8.30am – 5pm

Friday December 23rd: 8.30am – 4.30pm

Saturday December 24th: CLOSED

Sunday December 25th: CLOSED

Monday December 26th: CLOSED

Tuesday December 27th: CLOSED

Wednesday December 28th: 8.30am – 5pm

Thursday December 29th: 8.30am – 5pm

Friday December 30th: 8.30am – 4.30pm

Saturday December 31st: CLOSED

Sunday January 1st: CLOSED

Monday January 2nd: CLOSED

Tuesday January 3rd: 8.30am – 5pm (as normal thereafter).


Our Harrogate, Skipton and Selby offices will be closed from 4.30pm on Friday December 23rd until 8.30am on Tuesday January 3rd.


North Yorkshire County Council’s Social Care emergency duty team can be contacted outside office hours, including weekends and public holidays, on 01609 780780.

Bradford Council’s Emergency Duty Team provides out of hours cover for all Social Care emergencies within the Bradford Metropolitan District: 01274 431010.